Frequently Asked Questions

We do not function as a pharmacy. Our service connects customers with licensed pharmacies in Canada and around the world for prescription referrals.

If there is enough stock when your order is processed, any overseas Ozempic orders will be replaced by a Canadian source and shipped from Canada.

All orders are expected to arrive within 7 to 10 business days. Shipping times can vary depending on where it is delivered and the shipping company. If the drug is coming from an international vendor, it may take four to six weeks to arrive.

Yes! We are committed to providing the lowest prices on prescription medications. If you find a lower price from an approved online pharmacy, we’ll match it.

• Price Match Terms & Conditions:
• Requests must be made at the time of purchase.
• The competitor’s price must be current, publicly advertised, and not part of a sale, limited-time offer, or bundled pricing.
• The product must be identical and sourced from a licensed Canadian pharmacy.
• It must match in brand, size, quantity, manufacturer, and country of origin.
• Only brand-new, unexpired products are eligible.
• Price match requests can be submitted via phone or chat with our customer service team.

All medicine shipments should be sent via Canada Post’s Xpress Post service. The weight and size of your package affect the amount of postage required.

Send your prescription(s) by email, fax, or upload. Fax to 1-888-338-6690. Send an email to info@wordpress-803468-4897499.cloudwaysapps.com. Please allow 1–3 business days for your prescription to be added to your profile. Orders will be fulfilled within three business days. Duplicate before sending. This will help avoid order delays. Please turn in the hard copy of the prescription. If this is not completed, future purchases may not be shipped.

If your doctor provides us the prescription via fax, there is no need to deliver it by mail.

We will place your order on hold until we get your prescription and payment. Copies of prescriptions can be used to fulfill orders. If you send your prescription by mail, your order will be held until it is received. Please work together.

A valid prescription from a registered healthcare provider is required for all prescribed drugs.

Currently, we supply to Australia, the United States, and the United Kingdom. Contact us for more information about shipping to your location.

Yes, you must have a valid prescription from a licensed healthcare physician in the nation where you reside.

Our partner pharmacies can give you with up to three months’ worth of medication at once. Your prescription will remain in your account until you elect to refill it with us.

You may be able to cancel your order if it has not yet been sent. If you want to cancel your order, please contact us immediately.

Typically, our partner pharmacies will bundle all of your medications into a single box for delivery. If there is a delay, they may split your order and ship the medicine in several shipments. As a result, you may see many transactions on your credit card bill. Nonetheless, the total cost will not exceed the amount you paid initially for your item. Your order will not be divided without your permission.

If we are using various pharmacies, your meds may arrive separately.

We only provide meds that are legal and safe to transport. We cannot mail tranquilizers or opiate-based drugs because they are classified as narcotics and prohibited substances. Honeybee Pharmacy may refuse to provide prescriptions if they believe the medications will be misused.

Generic medications are chemically identical to brand-name drugs, however they are typically less expensive. They have been approved by regulatory agencies and must meet the same quality and safety standards as branded medications.

Generic drugs may look different than brand-name prescriptions, but they have the same active ingredients and are equally safe and effective. This happens because different manufacturers may employ different formulas or additions in their medications.

Some medications may not be available in all of our partner pharmacies due to changes in the pharmaceutical industry. If you are unable to find the drug you require on our website, please contact our Product And Pricing team. Typically, our suppliers take five to seven business days to react. Making a basic profile is required when requesting drugs from our vendors. Please take note that we do not sell any banned substances.

Yes, we use the latest encryption technology to ensure the safety and security of your credit card information. Our primary focus is on protecting your privacy and security.

We serve all of the United States, including Alaska and Hawaii. Shipping costs $14.99 for non-insulin meds and $29.99 for insulin.

We guarantee that all meds we give are of top quality and legitimate. If your order does not come within the expected time frame, please contact us so that we can assist in resolving the issue.

Unfortunately, our partner pharmacies are unable to accept prescription prescriptions, even if the bottle has not been opened, due to legal restrictions. If you have any questions about your medication, please call our toll-free number or start a live chat with a customer support specialist.

We are not currently enrolled in any prescription drug coverage plans offered by health insurance companies or pharmacy benefit managers. Clients must wait until they obtain medical expense reports before filing insurance claims with us.

We do not currently have prescription drug coverage agreements with health insurance providers or pharmaceutical benefit management companies (PBMs). Nonetheless, we may provide clients with medical spending papers to assist with insurance reimbursement requests.